“I asked Roxy
to represent me and help me sell the house and acquire a smaller dwelling. She keyed into what I wanted and needed. She kept me informed at all times, explained (poor thing) things that came up, guided me on what to expect to help me to be able to form decisions on my own, always welcomed my questions and patiently walked me through everything.” Pat 7/5/2007
“After 18 years in a home we loved we decided to leave the city life and buy an avocado ranch. Roxy was wonderful in showing us different properties. Because the purchase was contingent upon the sale of our home we were afraid of losing the ranch. Roxy made sure we had our house listed at the best price to sell so that we could sell it as fast as possible and get a fair price. She kept in touch with us constantly through the whole process and was always available, including weekends, to answer our questions. She knows her business thoroughly and was able to explain anything we didn’t understand. She worked hard to make sure escrows closed simultaneously. Roxy made the whole experience enjoyable and exciting. We would definitely recommend Roxy to anyone who is thinking of selling or buying a home.” Ron & Mary 7/17/2002
“After 35 years we made the decision to sell our home. Roxy represented our son and daughter-in-law in purchasing a home several years ago. Three years ago on their recommendation we listed and sold dad’s home. We were so impressed with Roxy’s professionalism that when it came time to sell our home we listed with Roxy. Roxy was extremely pro-active in showing and promoting our home, kept us fully informed at all times and sold the home in five months during the tragic 9/11 though times and the holiday season. It was indeed a pleasure to work with someone who believes in “getting it right”. Paul & Yvonne 3/12/2002
“Thank you so much for not giving up on us. I have been talking to a friend about you as a Realtor. Keep in touch.” Dan, Rosie & the kids 5/16/2001
“I wanted to write to you to express our gratitude for the high degree of professionalism and thoughtful courtesy extended to us by Roxy Marck. In the process of moving we worked with three Realtors and it is an understatement to say that Roxy was by far the best. Roxy was patient in explaining the numerous and ever-changing details. She was friendly and approachable. She was not offended or put off when we asked questions. She almost always answered the phone right away and she returned calls quickly. The quality I appreciated most about Roxy was her consideration and personalized service. We felt like she cared about us, cared about the house and cared about the success of the deal, not just for her personal gain, but for our peace of mind. In addition, the folks at Commonwealth Title raved about Roxy’s work. It was a pleasure to work with Roxy and I recommend her highly. Janna & Robert 6/8/1998
“I just wanted to thank you for all your help in selling our house. We never dreamed we would have six offers the first weekend it went on sale. Where your assistance was really beneficial was your coordination with the escrow here and in Laguna Hills so that we closed both escrows on the same day. To us that was above and beyond the call of duty. As senior citizens we were dreading all the work and complications involved in selling a house and moving to another city. Your knowledge and professional service made our move so much easier. Thank you again for all your help and we would be pleased to be a reference for you at all time.” Jack & Mary 5/15/1998
“Thank you for writing letters and getting results from the other agent in the purchase of our condo. Your expertise in handling the situation was outstanding. Without you I do not think they would have accepted our offer. We will be using your services again when we need a real estate agent. Feel free to use us as a reference.” Tom & Nancie 2/24/1997
“I lived in my home for a long, long time. Moving was a big challenge. Roxy was there to make certain that I had the information and hand-holding I needed to feel comfortable about my decision to move into a smaller home. She called me on a regular basis, even if she had nothing to report. She talked to the neighbors when they were concerned about my property. She followed up on all the details in a very professional manner. Roxy also took care of the problems with the condo I bought. When the water pipes burst during escrow she made certain that the seller fixed everything properly. She took me on the extra hour long drives to visit the condo to let me see the repairs as they progressed. I really worried about the place and Roxy did her best to give me nothing to worry about. She’d call to say, “Here is the problem and here is what we are doing to fix it.” I know I can depend upon her to provide guidance and a sense of humor whenever I call” Beverly 5/2/1995
“Just a note to thank you again for the very professional way you handled the sale of my condo. You explained everything to me and I understood what you said. I will recommend you to anyone at any time. Alice 1996
“Roxy has all the qualities necessary to make a good relocation director or third party relocation coordinator as well as a good sales associate. Roxy is efficient and discreet. She’s a careful worker who seldom makes a mistake yet is the first to admit any error on her part. Roxy has been helpful in a hundred different ways beyond the requirements of her job. She has never left a job undone, regardless of how difficult or time-consuming. Two of her strong areas are her time management skills and her fine ability to deal with people, particularly where tact is required.” Syble F. Frizzell, President Prudential Keystone Realty 3/31/1993
“We recently purchased our first home. Roxy was recommended by an associate of ours. We called her and she began to send us information on houses. She explained the many types of financing and helped us to pre-qualify. When issues arose with our financing Roxy never let us give up. She maintained her confidence that everything would work out. In a few years, I am sure that we will call on her to sell our home and assist us in finding another. There is at least one agent out there who takes her job seriously and is truly concerned for the buyer and seller, someone who goes the extra mile to make sure you understand all the details and never hesitates to be there when you need her. We recommend her whole-heartedly to our friends and business associates. Naji & Lori 11/27/1990
“Roxy helped me to buy my first home. I’d always heard horror stories about how difficult it was to buy a house, but Roxy’s professionalism, responsiveness and personal attention helped make the entire process very simple and fairly painless. Roxy held my hand and walked me through each step from making the first offer through the close of escrow. She explained every procedure and detail. Roxy provided a lot of extra services. She spent the time to listen, to help me find a home within my budget and not to make another sale. Roxy made me feel as important as if I were buying an expensive home. When I decide to sell and buy another, she’ll be the only one I call. Holly 1/23/1990
“Roxy was more than just another real estate agent in search of a commission. She was responsive to my feelings and needs even when it meant taking the house off the market. I know I could count on her support. I would like to express my thanks for her help in selling my house. She did a great job holding my hand, reassuring me that I would not be left without a home and handling all of the details of the sale. When I got involved with a property for sale by owner, Roxy was right there to help. She came out to the property at my request to “check it out”. She reviewed that paperwork to be sure I was protected and she provided tips on how I could handle the escrow by myself. When that deal fell through Roxy was right there with her support. My thanks to Roxy! I could not have done it without her.” Eileen 10/1990
“In July Roxy sacrificed her weekends to help us find a place. We had only two months to find and close escrow on a home. We bid on four houses before we finally found our home. Roxy was quick in solving problems without delay. We just wanted to commend you on a job well done.” Stefan & Jennifer 10/15/1989